Description
MEDFAR is hiring a Technical Support Manager to support healthcare clients through technical challenges and user inquiries related to the MYLE billing and payment platform. The role involves responding to customer requests by phone, email, or videoconference; clarifying invoices; diagnosing billing issues; collaborating with other teams; and escalating complex tickets. It is a permanent, full-time position with hybrid or remote work within Quebec, requiring at least one year of billing, accounts receivable, or collections experience, French and English fluency, and strong customer service and problem-solving skills.
