Skip to main content

Technical Support Manager at Strack & Van Til

Department: Customer Service

Setup
Hybrid
Location
Salt Lake City, Utah
Type
Full-time
Level
lead/mgmt
Posted

Summary from listing

PDC is hiring a Manager of Technical Support & Printer Repair to lead a hybrid technical support and printer repair organization. The role manages Technical Support Representatives and a Support & Repair Supervisor, develops people and technical skills, creates and maintains SOPs, streamlines workflows, establishes KPIs and SLAs, handles critical escalations, and translates customer and field insights into product and engineering improvements.

For job seekers

Ready to find a role that actually fits?

Upload your résumé, start a Job Search Thread, and let Metaintro rank real openings against your experience — then guide you from search to offer.

Match

Compare live roles against your current evidence.

Position

Turn proof projects into role-specific applications.

Improve

Use market feedback to keep the skill plan current.

Return to navigation