Description
Shentel is hiring a Technical Support Representative to serve as a front-line customer support professional in a call center environment. The role involves providing honest and committed customer care, troubleshooting technical issues in real time, educating residential customers about product installation and use, and identifying opportunities to offer additional or upgraded services. Applicants should have a high school diploma or equivalent and one year of customer service or call center experience. Benefits include a 401(k) with up to an 8% company contribution, medical, dental, vision, and life insurance with company subsidies, and up to three weeks of paid time off plus nine paid holidays.
