Description
Dexcom is hiring a Technical Support Representative to assist patients, parents, and caretakers with Dexcom continuous glucose monitoring products. The role handles telephone, email, and chat inquiries; troubleshoots installation, operation, maintenance, compatibility, and software issues; documents customer information and recurring technical issues; and supports product quality and development programs. Candidates need contact-center experience, preferably a technical background, at least a college-level education, and willingness to work a hybrid or flexible arrangement. The position offers benefits, growth opportunities, and career development, with 0–5% travel required.
