Description
CSV Now is hiring a full-time, onsite Technical Support Representative in Cebu City, Philippines. The role provides first-level technical support through phone, email, and chat; troubleshoots hardware, software, browser, connectivity, and basic network issues; documents customer interactions; escalates complex problems; and maintains a customer-focused, collaborative support environment. Candidates need at least six months of Technical Support Representative experience, strong computer and communication skills, and the ability to work flexible night, weekend, and holiday shifts. Benefits include a 13th-month salary, two days off per week, government-mandated benefits, HMO coverage after regularization, and career advancement opportunities.
