Description
DFN is hiring a full-time Technical Support Representative to provide front-line technical and customer support for its fiber internet products and services. The role resolves entry-level support issues, monitors and responds to customer tickets, documents and escalates issues, communicates with customers, assists with order entry and broadband technician turn-ups, and resets returned equipment. The position is remote, requires full-time Oregon residency, pays $21.38-$26.22 per hour, and requires a high school diploma plus two years of technical support or equivalent experience.
