Description
Helpware is hiring Technical Support Representatives for its Philippines team to provide customer-facing technical support through email and chat. The role involves troubleshooting complex technical issues, explaining step-by-step solutions, managing multiple systems and applications, and delivering a strong customer experience. Candidates need strong spoken and written English, at least two years of professional technical troubleshooting experience, customer-support experience, and the ability to work independently in a fast-paced environment.
