Description
OpenEye is hiring a full-time Technical Support Representative to provide phone, email, and remote automation support for video security products, including digital video recorders, security cameras, network switches, routers, and associated software. The role troubleshoots hardware, software, network, user-process, and mechanical issues; supports customer self-help through knowledge-base articles; and works onsite in Liberty Lake, Washington. The position requires a high school diploma or general education degree, at least two years of related customer-service and troubleshooting experience, and offers $19.00–$22.50 per hour plus an annual discretionary bonus and medical, dental, vision, and prescription benefits.
