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Technical Support Representative at Trimble Applanix

Department: Application Customer Support

Compensation

$20 – $25/hr

Setup
On-site
Location
Lake Oswego, Oregon · Westminster, Colorado
Type
Full-time
Level
mid
Posted

Description

Trimble is hiring a Technical Support Analyst for its AECO team in Lake Oswego, Oregon, or Westminster, Colorado. The role serves as the primary technical contact for ProjectSight customers, troubleshooting issues through phone, email, chat, and screen-share meetings; managing case workloads; documenting technical solutions; and providing rotating after-hours support. Candidates need at least two years of software-based technical helpdesk or support experience, browser troubleshooting and developer-tool familiarity, SQL Server knowledge, and iOS and Android familiarity. The position is on-site, Monday through Friday from 8 a.m. to 5 p.m. PST with rotating after-hours support, and pays $19.62–$24.52 per hour.

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