Description
Yodeck is hiring an entry-level Technical Support Representative to own customer technical tickets from first response through resolution, diagnose digital signage player and network issues across Raspberry Pi, Android, Windows, and commercial smart displays, run remote sessions, escalate complex cases, and identify recurring issues. The role requires networking and operating-system knowledge, strong English communication, and a relevant IT or computer science degree; prior helpdesk experience, Raspberry Pi and Linux exposure, ticketing-platform experience, and a second language are preferred. The position offers hybrid work from home, medical insurance, training, bonuses, stock options, and other benefits.
