Description
Nice North America is hiring a Technical Support Representative 1 to provide post-sales technical support for residential gate products, including troubleshooting, installation, operations, maintenance, configuration, and customer communication by phone or email. The role also documents customer interactions, provides feedback for product documentation and engineering improvements, and supports RMA testing. The position requires networked-device troubleshooting, electrical diagnostic knowledge, Microsoft Office proficiency, and strong communication skills; a minimum two-year degree and one or more years of technical support experience are preferred. The stated hourly range is $22.00–$27.00.
