Description
Net Health is hiring a Technical Support Representative I to provide end-user support for its healthcare software applications used by clients in technical, clinical, billing, and administrative roles. The role involves diagnosing and resolving client issues, troubleshooting software and system dependencies, documenting cases, creating knowledge-base content, responding to client communications, and escalating unresolved issues. It requires a high school diploma or equivalent GED, at least one year of client service or technical support experience, software installation and configuration experience, networking and Active Directory experience, and strong documentation and communication skills. The position offers a work-from-anywhere environment and pays $19.20–$24.00 USD.
