Description
Sutherland is hiring a full-time Technical Support Engineer to provide customer support for IoT devices and web applications, troubleshoot hardware and operating systems, collaborate with product and engineering teams, and use support tools such as Zendesk, Jira, Confluence, Salesforce, and ServiceNow. The role requires a bachelor’s degree or technology studies, equivalent technical-support experience, advanced English, and onsite availability in Bogotá at Torre Krystal. Benefits include training, paid leave, health and life insurance, incentives, and career development opportunities.
