Description
PLAISIO is hiring a full-time Tech Agent to provide first-level technical support and customer service for technology products and services. The role involves handling incoming calls and requests, investigating and resolving technical issues, guiding customers on product use, recording requests, escalating complex issues, and maintaining a positive customer experience. Candidates should have a high school, IEK, TEI, or university qualification, strong computer and English skills, problem-solving ability, and customer-focused communication; prior first-level support, help desk, technical support, or customer service experience is preferred. The position offers paid training, a five-day workweek with shifts, and professional development opportunities.
