Description
Socket Fiber is hiring a full-time, in-office Technical Support Representative in Columbia, Missouri. The role provides technical support to customers, troubleshoots issues, assists with new user set-ups, documents known problems and solutions, coordinates with other teams, and supports the inbound phone queue. Required qualifications include computer proficiency, communication and telephone-handling skills, data entry, and multitasking; previous technical support, customer service, and stress-management experience are preferred. The position offers medical, dental, vision, life, and 401k benefits, with salary and benefits commensurate with experience and no visa sponsorship or relocation eligibility.
