Description
360Dialog is seeking a highly skilled and motivated individual to join their team as a Technical Support Specialist. The successful candidate will provide comprehensive customer support across various channels, troubleshoot WhatsApp API-related issues, guide clients in navigating the WhatsApp Business ecosystem, and communicate with WhatsApp/Meta representatives. This role requires strong technical knowledge of web development technologies, REST APIs, and helpdesk software, along with excellent soft skills such as empathy, problem-solving, and communication.
