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Technical Support Specialist at Action1

Setup
Remote
Type
Full-time
Posted

Description

Action1 is seeking a Technical Support Specialist to provide timely and efficient technical assistance to customers. This role involves troubleshooting and resolving issues, building an internal knowledge base, refining support processes, reproducing reported issues, and participating in customer meetings. The ideal candidate will have a foundational understanding of Microsoft Windows, show interest in troubleshooting software and patching issues, and possess basic exposure to PowerShell.

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