Description
Base is hiring for a technical customer support role focused on e-commerce SaaS/ERP platforms and API troubleshooting. The position involves first-line support, resolving user issues, collaborating with technical teams on escalations, maintaining documentation and reporting, and creating knowledge base and blog content. The company operates in global e-commerce, is growing rapidly, and requires strong communication, attention to detail, and English proficiency. The role is hybrid with 3 days per week in the Curitiba office and is open only to local residents of Curitiba.
