Description
Levata is hiring an in-office Technical Support Specialist in Miami Lakes, Florida to serve as the first point of contact for customer support calls and email tickets. The role provides Level 1 troubleshooting and technical assistance for barcode scanners, thermal printers, mobile computing solutions, and ID card printing technology; documents interactions in NetSuite; escalates complex issues; and maintains customer communication, case compliance, and schedule adherence. Candidates should have at least one year of technical support or help desk experience, strong troubleshooting and communication skills, Microsoft Office proficiency, and basic networking knowledge. The salary is $45,000–$50,000.
