Description
EvolutionIQ is hiring a Technical Support Specialist in New York City to serve as the first point of contact for client users, troubleshoot EvolutionIQ platform issues, use SQL to investigate data discrepancies, educate non-technical users, and gather product feedback. The role is suitable for recent graduates or early-career professionals and requires knowledge of AI-as-a-Service, SQL, and CRM and ticketing platforms. The base salary is $75,000–$95,000, with medical, dental, vision, disability, life insurance, retirement matching, paid leave, and other benefits.
