Description
Atlean World, an HR SaaS Consultant, is seeking a Technical Support Specialist in Lisbon, Portugal, focusing on the Czech market. The role involves providing end-to-end support for online orders, managing deliveries, handling returns and payments, and resolving customer inquiries. Responsibilities also include communicating with various stakeholders, identifying and escalating complex cases, and maintaining high customer service standards. The ideal candidate will have fluent English communication skills, strong problem-solving abilities, and experience in back-office environments.
