Description
AutoStore is hiring a Technical Support Specialist to provide technical assistance to partners using AutoStore automated order-fulfillment systems. The role handles incident, spare-part, warranty, delivery-quality, and robot-repair cases; provides on-site and trade-show support; contributes to knowledge-base articles; delivers AutoStore Academy training; collaborates with Sales and R&D; and maintains partner relationships. The position requires at least one year of hands-on mechanical or electrical technical experience, preferably a bachelor's degree in Mechanical Engineering, Robotics, or a related discipline, weekend shifts, on-call participation, and 10–20% travel. Benefits include medical, dental, vision, HSA, paid time off, parental leave, 401(k) matching, and professional development.
