Description
Boldr is hiring a Technical Support Specialist to handle customer inquiries, complaints, troubleshooting, ticket management, and escalation support for the client’s products and services. The role emphasizes excellent customer service, proactive monitoring of dashboards and platforms, collaboration with internal and external teams, and continuous process improvement. Candidates should have at least a bachelor’s degree, 3+ years of technical support experience, strong English communication skills, basic knowledge of cloud-based and Microsoft Office applications, and be willing to work rotating shifts.
