Description
Carrier Global Corporation is seeking a Technical Support Specialist to provide expert support for Sensitech products, services, and solutions. The role involves troubleshooting hardware and software issues, managing service cases, conducting hardware evaluations, investigating root causes, collaborating with internal teams, improving documentation and processes, supporting product validation and training, and assisting with customer complaint and field failure analysis. Candidates must have a high school diploma, associate degree, or equivalent post-secondary technical training, at least six years of relevant technical support experience, advanced English communication skills, and experience supporting both hardware and software products.
