Description
The role provides inbound technical support for complete PC systems and CORSAIR products through phone calls and live chat. Responsibilities include troubleshooting hardware, Windows, BIOS, drivers, firmware, compatibility, installation, and performance issues; guiding customers through solutions; identifying defective products; documenting interactions; and escalating complex issues. The position requires hands-on desktop computer experience, strong PC hardware and diagnostic knowledge, clear communication, and on-site work in Milpitas, California.
