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Technical Support Specialist at DP World

Department: Information TechnologyEducation: Associate Degree

Setup
Hybrid
Location
Charlotte, North Carolina
Type
Full-time
Level
mid
Posted

Description

DP World is hiring a Technical Support Specialist to plan, execute, and oversee technology-related projects while maintaining infrastructure and software standards across regional locations. The role includes platform maintenance, troubleshooting, network and server support, documentation, security monitoring, third-party application management, hardware lifecycle tracking, and onsite support for launches, expansions, changes, and refreshes, with up to 30% travel and a required regional on-call rotation. Candidates need an associate's degree or equivalent training, at least three years of relevant technology experience, and experience in a technical support, desktop support, or IT help-desk role.

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