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Technical Support Specialist at Geotab

Department: Customer Support OpsEducation: education_optional

Setup
Hybrid
Location
Atlanta, Georgia · Detroit, Michigan · +1
Type
Full-time
Level
entry
Posted

Description

Geotab is hiring a Technical Support Specialist to provide expert technical assistance to customers and partners, troubleshoot and resolve complex hardware and software issues involving Geotab products, partner technologies, cameras, keyless systems, connectivity, installation, and platform configuration, and handle support cases through resolution. The role requires customer-focused communication, strong technical aptitude, programming and big-data knowledge, Excel proficiency, and flexibility to work rotating shifts in a 24/7 environment. The position offers a flexible hybrid work model and benefits for full-time permanent employees.

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