Description
Koch is hiring a Technical Support Specialist in Bengaluru to provide hands-on and remote IT support for enterprise users across multiple business units. The role troubleshoots desktop, laptop, mobile, hardware, network, printer, and software issues; supports Windows, Microsoft applications, Office 365, VPN, wireless, mobility, Active Directory, and related infrastructure; and coordinates with service providers. Candidates need at least four years of IT customer or technical support experience, along with experience supporting Windows, Microsoft applications, end-user computing, incident management, and ticketing platforms.
