Description
LeadVenture is hiring a fully remote Technical Support Specialist for its Belize location, with consideration limited to candidates living in Belize. The role provides first-level support for customer software applications, handles phone, email, and chat requests, manages tickets and work orders, documents issues, escalates complex problems, and educates customers on TCS products. Candidates should have an associate degree in computer science or a related field, at least two years of computer and software service experience, at least one year supporting customer applications in a technical help desk environment, Microsoft Office skills, and strong communication and problem-solving abilities.
