Lucidya is seeking a Technical Support Specialist to join their growing team. This role involves owning and resolving Level 2 and Level 3 technical support issues, troubleshooting various platform problems, analyzing logs, performing technical investigations, and collaborating with cross-functional teams. The specialist will reduce unnecessary escalations, enable faster resolutions, and contribute to improving customer satisfaction and operational efficiency.
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تجربة العملاءJeddah, Saudi Arabia
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