Description
MetroSys is hiring a Technical Support Specialist to provide Tier 1 and Tier 2 IT support for end users in an office and manufacturing environment in Irvine, California. The hybrid role covers Microsoft 365, Windows workstations, hardware, peripherals, basic networking, user provisioning, account administration, software installation, inventory, ticketing, and escalation of infrastructure issues. Candidates need 2–5 years of help desk, desktop, or technical support experience and strong troubleshooting, communication, and customer service skills.

