Description
Mollie is hiring a Technical Support Engineer to provide direct technical support for complex customer and partner issues involving Mollie products, primarily custom API integrations and plugins. The role advises customers on technical implementations, escalates complex questions to internal teams, provides feedback to improve technical products, develops training and documentation, and prioritizes critical issues. Candidates need strong analytical and problem-solving skills, RESTful API debugging experience, PHP troubleshooting familiarity, knowledge of webshop technologies such as WooCommerce, Magento, or Shopware, excellent communication skills, and fluency in English plus one additional language.
