Description
OpenText is hiring a Technical Support Specialist to provide end-to-end technical support for customers using OpenText on-premises and cloud solutions. The role involves resolving complex and escalated issues, documenting interactions, managing customer relationships, and collaborating with development and other cross-functional teams. Candidates should have a related university degree or college diploma, strong Windows and problem-solving skills, and experience in a technical support environment; French proficiency, Unix/Linux, web-server, database, and relational-database experience are assets. The position offers a salary range of $60,000 to $90,000.
