Description
OpenText is hiring a Technical Support Specialist to provide first-line technical support for OpenText products, manage incidents, collaborate with internal teams, and resolve customer issues while meeting service-level and customer-satisfaction targets. The role requires at least two years of relevant technology experience, one year of hands-on OpenText VIM experience, strong SAP workflow and ABAP programming skills, SAP R/3 and S4/HANA experience, ALV report development, SAP FI/MM technical knowledge, SAP Fiori and web services experience, and experience with dialog programming, custom screens, and transactions. The position also requires a related university or college degree, weekday shift work, and weekend on-call availability.
