Description
The Technical Support Specialist will provide hands-on electronics repair and customer support for Pelco Solutions products, troubleshooting circuit boards, replacing components, testing systems, and guiding contractors and integrators through installation and product ownership. The role combines technical expertise with relationship management, knowledge-base development, and cross-functional collaboration, and requires a high school diploma or equivalent, at least four years of customer service or technical support experience, electronics repair experience, computer proficiency, and a valid United States driver’s license. It is a full-time 9/80 schedule with up to 10% travel for on-site support, training, and technical assistance.
