Description
The employer is recruiting an Italian-speaking Technical Support Specialist to provide customer support and troubleshooting for camera drones in Italy. The role handles inquiries by phone, email, and chat; guides customers through setup, functionality, maintenance, firmware updates, and product usage; manages support cases; and escalates complex issues to engineering and product teams. It is a full-time hybrid position with onboarding, paid training, competitive compensation, benefits, and career development opportunities.
