Summary from listing
Ariston Group is hiring a Technical Support Specialist for its Water Heating Parts & Services organization. The role handles high-volume customer requests for technical assistance, explains water heater specifications and warranties, troubleshoots HVAC and combustion-related issues, provides product training, and maintains CRM records. The position is performed in a virtual call-center environment and requires a high school or GED, with HVAC or plumbing experience preferred and strong technical, troubleshooting, communication, and customer-care skills needed.
