Description
Sectigo is hiring a full-time, in-office Technical Support Specialist in Chennai to serve as the first line of support for enterprise, partner, and organizational customers. The role handles inbound technical requests, troubleshoots network and systems issues, manages support tickets, documents cases, escalates complex issues, and contributes to knowledge-base and process improvement activities. Candidates need at least one year of technical support, help desk, IT administration, or network operations experience, along with networking, DNS, Active Directory, Windows Server or Linux, command-line, web, and API knowledge; the role may require rotational shifts, weekends, holidays, and after-hours pager availability.
