Description
Skydio is hiring a Technical Product Support Specialist to provide B2B technical support to commercial customers using autonomous UAS drones. The role involves troubleshooting software, hardware, and cloud issues; recommending safe flight practices; capturing customer data; and collaborating with product and customer success teams to improve the customer experience. The position requires 5–7 years of technical support experience with drones, UAVs, or UAS, plus customer support experience in utilities, transportation/infrastructure, or public safety. It offers a Wednesday-to-Friday and Saturday schedule, a Pacific or East Coast location preference, up to 10% travel, and an annual base salary of $59,600–$100,000.
