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Technical Support Specialist at Trezor

Department: Trezor

Language
Setup
Hybrid
Location
Prague
Type
Full-time
Level
not_specified
Posted

Description

Trezor is hiring a Technical Support Specialist to provide written customer support for Trezor hardware wallets, Trezor Suite, cryptocurrencies, and digital security. The role involves troubleshooting complex issues, offering pre-sales and post-purchase guidance, moderating community forums, improving documentation, and contributing to side projects. Candidates need prior client-facing technical support experience, strong crypto and digital-security knowledge, and the ability to work near Prague with office collaboration one to two days per week.

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