Description
The Technical Support Specialist serves as the first point of contact for technical inquiries, documents and classifies service cases, answers straightforward device and application questions, identifies replacement parts, and coordinates with technical teams, the warehouse, back office, and suppliers. The role requires technical or commercial training, relevant professional experience, structured problem-solving, clear communication, multitasking ability, and MS Office skills. It offers a secure position with onboarding, vacation, bike leasing, sabbatical, and home-work flexibility, with compensation of EUR 35,000 per year.
