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Technical Support Specialist at XR

Setup
Hybrid
Location
Vermont, Victoria
Type
Full-time
Level
mid
Added to Metaintro

Description

XRHealth Australia is hiring a Technical Support Specialist to support clinicians and patients using virtual reality healthcare technology and manage VR devices and systems in the Vermont office. The role covers identity and access management, Microsoft 365 and Active Directory administration, Okta, VPN, Zoom, Zendesk, Meta Quest headset fleet management, device onboarding, troubleshooting, and coordination with global IT teams. It is a hybrid position based in Vermont, Victoria, Australia, with a 10:00am–6:00pm AEDT schedule, and requires Australian permanent residency, a Victorian driver’s licence, and at least two years of technical support, helpdesk, or IT administration experience.

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