Compensation
$24 – $30/hr
The Technical Support Specialist assists various teams in providing technical, administrative, and logistical support for online graduate and undergraduate courses. The role involves investigating, analyzing, and resolving problems related to the Learning Management System (LMS) and its integrated applications, conducting accessibility and functionality audits, and supporting faculty and students with educational technologies.
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online education
UMass Global provides career-focused undergraduate and graduate programs, professional certificates, and customized workforce training for working adults. Discover flexible online and on-campus options designed to help you advance your career.