Description
Tornatech is hiring a mid-level Technical Customer Service Specialist for its Laval facility to provide electrical and troubleshooting support for fire pump controllers. The role involves diagnosing field issues, analyzing electrical and control systems, recommending solutions and parts, coordinating warranty and technical service requests, preparing quotations, and collaborating with Engineering, Production, Sales, and suppliers. The position is full-time permanent, offers office or telework options, and requires an applicable college diploma, at least two years of relevant technical experience, and strong electrical troubleshooting and Microsoft 365 skills.
