Description
The Technical Support Specialist I provides on-site technical support for Denali Solutions at customer locations, installing and configuring hardware and software, troubleshooting issues, conducting system assessments, collaborating with clients and engineering teams, documenting procedures, and training end users. The role requires a high school diploma, 1-3 years of hardware, software, or IT experience, forklift certification or willingness to obtain it, strong troubleshooting and communication skills, and travel to customer locations as needed.
