Description
D-EDGE is hiring a Technical Support Specialist for its North Europe team, based in the Barcelona office. The fixed-term contract runs from September through March 2027 and involves managing Salesforce cases, investigating and resolving customer and internal technical issues, providing product assistance, escalating unresolved cases, and mentoring junior colleagues. The role includes a weekend rotation and requires fluent English, strong customer and communication skills, technical proficiency, and the ability to work calmly under pressure; hospitality, GDS, OTA, Excel, Salesforce, and support-experience knowledge are advantageous.
