Description
Boldr is hiring a Tech Support Specialist to provide advanced technical and implementation support to post-sale customers. The role partners with Project Managers and cross-functional teams, handles first- and second-level support, debugs SQL, data flows, system behaviors, and web applications, resolves implementation issues, maintains technical knowledge bases and SOPs, and escalates complex problems. Candidates should have SQL or technical-systems experience, experience with software, data platforms, or web applications, familiarity with ticketing systems such as Jira or Zendesk, strong communication and problem-solving skills, and availability for US business hours.
