Summary from listing
The Technical Support Technician will provide hardware, software, operating system, and connectivity support to customers across the UK and Europe, troubleshoot and resolve technical issues, assist with software configuration and user training, test technologies, document processes, and maintain support records. The role reports to the Technical Support Manager and requires knowledge of networks, servers, and IT troubleshooting, strong communication and customer service skills, Microsoft Office competence, adaptability, and the ability to meet BS7858 security vetting requirements.
