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Technical Support Technician at somfygroup

Language
Location
Prague
Type
Full-time
Posted

Description

Somfy is seeking a motivated, detail-oriented technical support technician in Prague 13 – Stodůlky to provide product and field support across its shading, garage door, and gate control systems. The role involves assisting end users and B2B partners via phone, email, and in person; testing products; presenting solutions in a showroom; recommending alternatives; training customers on-site; helping improve quality; and coordinating returned goods with logistics. The position requires an electrical engineering professional competence certificate under Decree No. 250/2021 Coll., basic English, native-level Czech, strong problem-solving skills, and flexibility for occasional urgent on-site visits.

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