Description
This enterprise systems support role assists technical and project teams by resolving system and application issues, providing first- and second-level support, analyzing system problems, troubleshooting incidents, configuring systems, supporting hardware and software change implementations, documenting configurations, coordinating with users and suppliers, and participating in change management. The role requires at least one year of informal leadership experience with IT or operational teams, a bachelor's degree in a specified field, and at least six years of IT or operations experience.
